Shipping & Returns

Shipping Policy
GENERAL
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To ensure that your package is actually delivered to you, please double check and make certain that your billing, shipping, and email addresses are all correct and includes all required information
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THE SMELL OF LOVE/THE SMELL OF LUV will not accept nor assume responsibility for lost, misplaced, &/or incorrectly delivered shipments if any of the above information provided is incorrect or incorrectly entered
TRACKING YOUR ORDER
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Track your order status by using your order number or tracking number HERE via UPS or USPS
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THE SMELL OF LOVE/THE SMELL OF LUV will email you an email with your tracking information as soon as your order ships — from there, you will be able to monitor your package’s shipment progress
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once your order has been processed, please be on the lookout for a confirmation email from us — in the event that you do not receive one, please check your SPAM/JUNK mail folder, &/or the spelling of the email address you made your order with
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should you realize that you did not receive a confirmation email from us for your order, please contact our Customer Care team @ help@jannahscollection.com Please include your first and last name on your order, the shipping address, and order number
SHIPPING & PROCESSING
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Please allow 24-48 HRS for all orders to be processed
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Processed orders will be shipped for a flat rate of $9.95, within 3-5 business days excluding Sundays and holidays. Overnight shipping is available at a rate of $24.95
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Tracking information will be provided once your order has been shipped
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PLEASE NOTE: DELIVERY time does NOT include PROCESSING time when estimating your date of arrival
Please remember that deliveries are only made on business days.
Take your best pics & don't forget to tag us #THESMELLOFLOVE #THESMELLOFLUV #TSOL
on FACEBOOK THE SMELL OF LOVE INSTAGRAM @thesmelloflove444
E-GIFT CARDS
Sent by email
Can be used at thesmellofluv@gmail.com
Can be purchased denominations of $50, $75, $100, $150 or $200.
Never expire
Are non-refundable
Return & Exchange Policy
Currently we are not accepting returns.