Shipping & Returns

IMG_8141.JPG

Shipping Policy

 

GENERAL

  • To ensure that your package is actually delivered to you, please double check and make certain that your billing, shipping, and email addresses are all correct and includes all required information

  •   THE SMELL OF LOVE/THE SMELL OF LUV will not accept nor assume responsibility for lost, misplaced, &/or incorrectly delivered shipments if any of the above information provided is incorrect or incorrectly entered

TRACKING YOUR ORDER

  • Track your order status by using your order number or tracking number HERE via UPS or USPS 

  • THE SMELL OF LOVE/THE SMELL OF LUV  will email you an email with your tracking information as soon as your order ships — from there, you will be able to monitor your package’s shipment progress

  • once your order has been processed, please be on the lookout for a confirmation email from us — in the event that you do not receive one, please check your SPAM/JUNK mail folder, &/or the spelling of the email address you made your order with

  • should you realize that you did not receive a confirmation email from us for your order, please contact our Customer Care team @ help@jannahscollection.com Please include your first and last name on your order, the shipping address, and order number

SHIPPING & PROCESSING

  • Please allow 24-48 HRS for all orders to be processed

  • Processed orders will be shipped for a flat rate of $9.95, within 3-5 business days excluding Sundays and holidays. Overnight shipping is available at a rate of $24.95

  • Tracking information will be provided once your order has been shipped

  • PLEASE NOTE: DELIVERY time does NOT include PROCESSING time when estimating your date of arrival

Please remember that deliveries are only made on business days.

 

Take your best pics & don't forget to tag us #THESMELLOFLOVE #THESMELLOFLUV #TSOL 

on FACEBOOK THE SMELL OF LOVE INSTAGRAM @thesmelloflove444

 

E-GIFT CARDS

Sent by email

Can be used at thesmellofluv@gmail.com

Can be purchased denominations of $50, $75, $100, $150 or $200.

Never expire 

Are non-refundable

Return & Exchange Policy

Currently we are not accepting returns.

spacejoy-65k2klkcvT8-unsplash.jpg

Get COZY 

SCENT YOUR

HOME

WITH LOVE